When will my order arrive?
Know the average time for the customer's region and give a clear answer, even in the Q4 rush.
Shipping Delivery Report
In the Orders menu, no extra cost
Which region, which carrier, how many days to deliver?
See average delivery times by state, region and city on a colored map. Compare the fastest carrier and warehouse, and plan your shipments on data instead of guesses.
Time is counted in calendar days from the day the parcel leaves the warehouse until it is delivered.
50% off your first month, code: MERHABA
Data in the screens is sample store data.
4 questions, one report
Your delivery questions, answered here
Which carrier is faster?
Carriers are ranked by average delivery time; the overall average line shows who falls behind.
Which warehouse should I ship from?
Compare your warehouses in one chart; the fastest shipping warehouse is shown on the summary card.
Where are deliveries delayed?
On the map green is fast and red is slow; the fastest and slowest regions are shown above it.
Want to see it for your own shipments?
Sign up and connect your store; the report is built from delivered parcels automatically. Already a member? Log in and open it from the Orders menu.
Filters and summary
Narrow it down to your own operation
Pick the period (1, 3 or 6 months, last year) and narrow down country, store and warehouse. Summary cards show the overall average, carrier and warehouse counts and covered regions.
All Stores
Delivery times and data for all stores in that country. Gives you a clear picture of regions and carriers even if you have few orders.
Only My Store
Delivery times and data for your own store only. Shows the result of your own warehouse and carrier choices.
Carrier and warehouse
Who is fastest? See them side by side
Average delivery times by carrier and by warehouse in separate charts. The dashed line is the overall average for the period; bar color tells the speed.
Want to see it for your own shipments?
Sign up and connect your store; the report is built from delivered parcels automatically. Already a member? Log in and open it from the Orders menu.
Detailed breakdown
Region × warehouse × carrier, row by row
The average for every region, warehouse and carrier combination in one table. Search, filter, sort.
- Search by state, warehouse or carrier name
- Filter the State, Warehouse and Carrier columns separately
- Click a region on the map to narrow the table to it
- Sort by average time to find the slowest combinations
Why it matters
Late delivery is costly
Returns and cancellations
Late orders turn into returns or cancellations.
Negative feedback
The longer customers wait, the lower your rating.
Account health
Delays show up in account health metrics. Choose carriers and warehouses based on data.
Works in the countries where you sell
The map is available for Canada, Mexico, Japan, Australia, the UK, Germany, France, Spain, Italy, the Netherlands, Belgium, Ireland, Poland, Sweden and Turkey. In Singapore, the UAE and Saudi Arabia the charts and table work.
Want to see it for your own shipments?
Sign up and connect your store; the report is built from delivered parcels automatically. Already a member? Log in and open it from the Orders menu.
FAQ
Common questions
- It is the time between the date the parcel leaves the warehouse and the date it is delivered. It is counted in calendar days, not business days.
- In EasyCentral, open Shipping Delivery Report from the Orders menu.
- All Stores shows delivery times and data for all stores in the selected country. Only My Store shows only your own store’s deliveries, so you can compare your results with the country as a whole.
- No. The report is included in your EasyCentral membership.
Data, not guesses
Plan your shipments on data
Which region, which carrier, how many days: all in one report.
50% off your first month, code: MERHABA
Used EasyCentral before? 30% off to welcome you back: GERIDON